Frequently Asked Questions

No referral is needed. You can email Dr. Freeman directly to determine whether her services are a good fit for your needs.

The first session is usually for parents, although older children and teens are often involved in the first session too. You will be asked questions about your concerns, your child’s history, and your family’s needs. You and your child may be asked to complete questionnaires

Sessions are usually 50 minutes long; the remaining 10 minutes are for note-taking and planning the next session.

The number of sessions will depend on the type and severity of the problem. Your psychologist will be able to give you an estimate after your first appointment

Rates are recommended by the British Columbia Psychological Association (BCPA). The fee applies to appointments and related services, such as phone consultations, report writing, or the completion of forms.  Please click here to see the current fees.

Payment is due at the end of each session for therapy and at the feedback meeting for assessments.  The fee may be paid by cash, cheque, or e-transfer. Dr. Freeman also accepts third-party, direct payments from programs such as Victim’s Services Funding, Autism Funding, Jordan’s Principle, and private or independent schools; these payments need to be arranged before the start of services.

Please see the Rates and Fees page for current assessment costs.

Many extended health insurance plans cover some psychological services. Consult your provider for details. Psychological fees not covered by insurance are a tax deductible medical expense.

24 hours notice is required to cancel an appointment. The appointment was booked for you and cannot be filled on short notice. If you are late, your appointment cannot be extended and the full fee applies. If you miss an appointment, a $50 fee is billed, the first time. Subsequent missed appointments are billed the regular rate. Exceptions can be made for emergencies.

48 hours notice is required to cancel an assessment.  The appointment was booked for you and cannot be filled on short notice. Assessment appointments are 3 to 5 hours long and you will be billed 50% for missed appointments.  Exceptions can be made for emergencies.